Blueprints

Create a ticket in Jira when a workflow fails

About this blueprint

Notifications System

This system flow will create a ticket in Jira anytime a workflow in a company namespace (or any nested child namespace) fails.

Using this pattern, you can track your Kestra workflow execution incidents alongside other tickets in Jira.

You can customize that system flow by modifying the task, adding more tasks to the flow or adjusting the trigger conditions. Read more about that pattern in the Administrator Guide.

Let's create a flow in the namespace with prefix company that will always fail.

yaml
id: failure_flow
namespace: company.team
tasks:
  - id: always_fails
    type: io.kestra.plugin.core.execution.Fail

Whenever you run the failure_flow, it will trigger an execution of the create_jira_ticket_on_failure flow. As a result, a new ticket will be created in Jira helping you track failed workflows interacting with customer data alongside other customer tickets.

yaml
id: create_jira_ticket_on_failure
namespace: company.team

tasks:
  - id: create_ticket
    type: io.kestra.plugin.jira.issues.Create
    baseUrl: your-domain.atlassian.net
    username: your_email@example.com
    password: "{{ secret('JIRA_API_TOKEN') }}"
    projectKey: myproject
    summary: "Kestra Workflow Failed"
    description: "{{ trigger.executionId }} has failed on {{ taskrun.startDate }}"
    labels:
      - bug
      - workflow

triggers:
  - id: on_failure
    type: io.kestra.plugin.core.trigger.Flow
    conditions:
      - type: io.kestra.plugin.core.condition.ExecutionStatusCondition
        in:
          - FAILED
          - WARNING
      - type: io.kestra.plugin.core.condition.ExecutionNamespaceCondition
        namespace: company
        comparison: PREFIX

Create

Flow

Execution Status Condition

Execution Namespace Condition

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